STORE Policy

As resins take between 7 to 14 days for a full cure to reach its potential properties, we cannot guarantee 100% on the clarity or zero bubbles of the completed artworks.  We will do our utmost best to remove any bubbles or particles our eyes can see but as resin starts to cure, natural bubbles may surface or particles/impurities may land on the artwork as it cures and we cannot cover the artworks fully during its curing duration as heat is produced during the curing process.

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All our artworks uses 2-part epoxy resin with Hindered amine light stabilizers (HALS) which protects the cured resin from the effects of oxidation (also known as yellowing in resins).  The yellowing process can be delayed with proper care of your resin artworks in the care card you receive with your artworks.

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Due to the nature of the epoxy resin and its long curing time, tiny air bubbles may occur and we try our best to minimise them on your artworks. Each artwork is made by hand so tiny bubbles, bumps, little gaps, yellowing issues, surface imperfections and slight imperfections are part of the unique characteristics of the resin artworks. While we try our best to achieve perfection on the visual sides (usually refers to the top and bottom) of your artworks, the sides of your artwork might be slightly bumpy or uneven due to hand-finishings.  These irregularities cannot be avoided and should not be considered as a flaw. 

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Resin will yellow over time, some faster, some slower.  Hence we suggest keeping them out of direct sunlight, heat or UV lightings as resin can change with prolonged exposure to light.

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Over time, your resin artwork will yellow over time as excessive UV, heat or moisture excites the molecules in the polymers and causes them to break down. It is a natural effect of exposure to light.  Hence it is not a flaw or defect.  But fret not, you may wish to send your artworks back to us for a "refurbishment".  We can give your artwork a new look. We are very certain that you can enjoy your artwork for a really long time.

 

PRESERVED FLOWERS   ( NOT PRODUCING AT THE MOMENT) 

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All preserved flowers resin artworks are 100% handmade and they are very labour intensive.  For flowers preservation, we use various ways to preserve the flowers.  All flowers have different characteristics and therefore they may change its colour as they dry or they may either be darken or have a change in tone.  Some flowers may shift in colour or change in shape and size during the preservation process as well as change in tones when casted in resin.  All these are natural and the changes are beyond our control.  This is especially for white flowers, they are very sensitive and they may turn yellow very fast or even become brown when they are fully dried.  Most flowers will take between 7 to 14 days to be fully dried, 4 to 8 weeks for succulents.  For exmple, red roses will dry to a dark wine red, white delpiniums will dry to a blue tint, white eustomas may dry to be brownish, pink hydranges may dry to a light purple tint, etc.

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For leftover preserved flowers returned in box with desiccants, please follow the instructions given to maintain them.  Preserved flowers may have leftover residues of silica gel crystals on them and can be removed by light brushing witha soft brush.  Store box away from sunlight, heat and exposure to air.  Poor storage can lead to discolouration of flowers. 

 

Resin artworks are then added layer by layer (one layer a day), flowers, petals, foliages and other decorative additions piece by piece and hence each artwork can take between 8 to 16 weeks (or more) to be completed (depending on the sizes and not including flower preservation duration). The chemical reaction of the added resin can make some of the dried flower petals look translucent or even darker.  The layering process will create layer lines on all the sides of your resin artworks (does not apply to wall art).

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For resin artwork for flatwares like trays and coasters, flowers will be pressed.  Large and thick flowers cannot be pressed and hence only their petals will be press.  Pressed flowers will be trimmed in order to fit into the artwork size.

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Due to the nature of the epoxy resin and its long curing time, tiny air bubbles may occur and we try our best to minimise them on your artworks. Each artwork is made by hand so tiny bubbles, bumps, little gaps, yellowing issues, surface imperfections and slight imperfections are part of the unique characteristics of the resin artworks. While we try our best to achieve perfection on the visual sides (usually refers to the top and bottom) of your artworks, the sides of your artwork might be slightly bumpy or uneven due to hand-finishings, sanding and polishing.  These irregularities cannot be avoided and should not be considered as a flaw. 

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Resin will yellow over time, some faster, some slower.  Hence we suggest keeping them out of direct sunlight, heat or UV lightings as resin can change with prolonged exposure to light.

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Over time, your resin artwork will yellow over time as excessive UV, heat or moisture excites the molecules in the polymers and causes them to break down. It is a natural effect of exposure to light.  Hence it is not a flaw or defect.  You may wish to send your artworks back to us for a "refurbishment".  We can give your artwork a new look.  We are very certain that you can enjoy your artwork for a really long time.

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From the bottom of our hearts, we thank you for taking a keen interest in our works.  We hope you can find something you like here.  If you have any questions, do not hesitate to email us or send us a Whatsapp message.

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For fresh flowers preservation, deposit must be made before sending them to us.  We reserve the rights to reject and dropoffs if prior arrangements or confirmation has not been made.

 

​Deposited amount will be deducted in the final order's invoice upon completion.  Any additional charges will be added in the final invoice.

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​Upon completion of artworks, an invoice will be sent to the customers for the final payment.  Delivery of competed artworks will be delivered by the next business day upon receipt of the balance payment.

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For artworks that includes name(s), date(s), or specific quotes and/or wordings, a full payment must be made before any of the said inclusions are added into the artwork during the production of the artworks.

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If the final payment is not received within 1 month upon notification of final bill, we reserved the right to forfeit the paid deposit and the artworks will be put up for sale without notice. 

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Deposits placed is non-refundable and non-transferable.

 

 

Shipping & Delivery

​All prices listed on this website is in £ British Pound GBP

​Delivery for local orders over £40 are complimentary.  

 

 

This may be subject to changes without notice.

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​DAMAGE IN TRANSIT

 

​We do not accept returns, refunds or exchanges for  all commissioned art unless damage in transit. ​

​We take care in adequately packaging our orders.  If for some reason, your order arrives in damaged condition by the carrier, please take pictures of the outside of the package, and the inside as well if the product is damaged.  We can not take responsibility for carrier damage, however, do contact us immediately with details and pictures so that we can give you priority and help take care of the situation.  Please do not dispose of the product until directed to do so by Little Mini Art and situation has been resolved.

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